Returns & Exchanges

At Ivy House Boutique, we want you to love your new look, but if something isn't quite right, we accept returns on unworn items with tags attached within 30 days of delivery. Please note that all sale items and intimate apparel are final sale to ensure the quality and safety of our collection.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in the original packaging, ensuring all original tags are attached and the garment is in its original condition.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing